What To Look For When Hiring A New Member of HR


Human Resources (HR) is at the heart of every successful organisation, playing a critical role in hiring, developing, and retaining talent. Bringing a new member into this team is not an exercise to be taken lightly. The right candidate can forge strong employee relationships, nurture organisational culture, and drive business strategy through effective people management. Here’s what you should look for when hiring a new HR team member.

Comprehensive Understanding of HR Principles

A solid candidate should have a firm grasp of HR fundamentals including employment law, recruitment best practices, benefits administration, performance management, and employee relations. Look for individuals with relevant qualifications or certifications which demonstrate they’ve received formal training in these areas.

Exceptional Communication Skills

Effective communication is the linchpin of HR. The new hire will have to effectively convey information across various levels of the organisation, mediate disputes, and deliver sometimes difficult messages about performance or layoffs. They must express themselves clearly, both in writing and speech, and also be active listeners.

Strong Ethics and Discretion

HR professionals often handle sensitive data and are privy to confidential information. It’s essential that candidates demonstrate strong ethical principles and the ability to maintain confidentiality. Ask for examples during their career where they have had to exercise discretion.

Employee Advocacy and Engagement

Look for those who are genuinely passionate about driving employee engagement and advocating for employee well-being. HR isn’t just about enforcing policies; it’s about providing support and creating an environment where employees can thrive.

Problem-Solving Skills and Innovation

An HR team member must anticipate potential issues and find sound solutions. They need to be able to think on their feet and be proactive rather than reactive. A candidate who can showcase their ability to innovate within the HR space can be a valuable asset

HR recruitment companies focus on sourcing talented HR professionals for employers of choice around the world. They have expertise in identifying precisely the kind of professional you require, spanning the spectrum from HR Director to HR Administrator and all roles in between, covering specialized areas like recruitment, employee relations, and training positions.

Cultural Fit

Cultural fit is paramount. The candidate should share your company’s core values and contribute positively to your corporate culture. During the interview process, assess their understanding of your company’s ethos and vision for the future.

Experience With HR Software and Systems

Familiarity with HR information systems, such as Applicant Tracking Systems (ATS) and Human Resource Management Systems (HRMS), is incredibly beneficial as it ensures a new hire can hit the ground running with minimal training.


In our fast-changing work environment, adaptability is key. An HR professional should be agile and ready to shift strategies in response to changes in workplace dynamics or business goals.

Strategic Thinking

HR should align with business objectives. Candidates who can think strategically about how to develop and manage the workforce to meet these goals will help the business to innovate and grow.

Collaboration and Teamwork

HR is a collaborative field. Prospective HR professionals need to work well within a team, bringing together different departments to achieve broader company goals.


Selecting the right HR professional is pivotal to the success of your business. By focusing on these criteria, you will be better positioned to identify a candidate who will contribute to your organisation’s success not just as a guardian of your policies and procedures but as a strategic partner in your business growth. Remember, investing time in finding the right fit will pay dividends in terms of employee satisfaction, productivity, and ultimately, profitability.

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